What are the turnaround times?
Answer
The Library typically responds within 24-48 hours (during service hours only). Turnaround times for specific services:
- Article requests
- Within 48-72 hours for non-urgent requests
Requests for 10+ Articles:
For requests for more than 10 articles, we ask users to first check Dignity Health's online subscriptions and/or free public databases, where articles are immediately available to you. If an article is not from one of Dignity Health's online journal subscriptions or not publicly available, we are happy to order it for you via interlibrary loan.
- Literature searches
- Non-patient care – 1-2 weeks
- Patient care – 3-5 days
- Urgent patient care – 1 day